Sunday, July 19, 2009

Train Pictures


I've always liked trains and have tried many times to take a decent train photo. I like this one, The Cheyenne Frontier Days Special, just North of Platteville, CO at Mile 37.

Friday, July 17, 2009

How to Lose a Sale

Piss off a deputy sheriff. He had me drive a manual transmission Dodge Diesel as his right arm ended in a hook. I knew he was a deputy but forgot on the test drive and did my usual slow roll through a stop sign. He yelled, "I can't believe you did that in front of a police officer!" "Sorry", I replied, "That was stupid".

He didn't buy the truck. I felt bad, not because I didn't make the sale, because he was a customer looking for a truck and I spoiled his visit by hurting his feelings. It wasn't a personal slight on my part; I am a traffic law scofflaw. Perhaps he was a wee bit too sensitive?

Saturday, July 11, 2009

Evil Car Sellers

Another car lot story has been requested. Balloons! Lots use hundreds of balloons and many tanks of helium each month trying to attract customers and create excitement. They have other, sinister, uses.

We had an asshat manager who needed spinning. He was required to return to the store whenever a burglar alarm was tripped. One cold night we turned the heat up in the service department until it was nice and toasty. Just before closing we inflated and released a few white balloons in the service bays to float against the white ceiling. Then the heat was turned down. A couple of hours later the heaters with fans kicked on, the balloons started moving, and the alarm sounded.

His wife had to drive him to the store. With two DUIs and half in the bag, he couldn't be caught driving. His wife was angry and the police who responded weren't in a good mood, especially on the third call early in the morning.

Strangely, I was accused. My defense, that I wasn't smart enough to come up with the idea, wasn't completely accepted. The waste of police time was regretable but they did have an opportunity to charge him with being an asshat, drunk and disorderly, or other creative ideas.

Thursday, July 9, 2009

NEW BLOG

A new blog devoted to buying and selling cars. Several past associates are very unhappy with me. No reason to feel that way as most people don't have the moxie to help themselves.

http://consumercommandocentral.blogspot.com

D.O.T. Approved????

Sunday, July 5, 2009

VAST Right Wing Conspiracy???

Seems the leftist and their favored elected officials see a "vast right wing conspiracy". Isn't a conspiracy something organized? If not a conspiracy, the people opposing their agenda are "dumb" or "stupid". Must be easier for them to accept than to acknowledge most of their fellow citizens find them to be pompous assholes. Your milage may vary.

Wednesday, July 1, 2009

Weasels and Other Gutless Wonders

Many people I encounter want to "unload" their frustrations on someone else; usually someone not empowered to do anything. These unfortunates must accept being dumped on to keep their jobs. The gutless wonder dumper hasn't the courage to take their complaint up the chain of responsibility. At some level they must know they are weasels, that their actions diminish them, and the person they are dumping on quietly holds them in utter contempt.

Years ago a POS got into my blank checks and spread some $3,200 worth around town. Standing in line at the bank customer service counter with others having the same problem, the woman in front of me was loudly and vulgarly complaining to everyone in earshot. She turned to me and said, "Well, aren't you angry? This is terrible"! My reply, "If this is the worst thing that ever happens to me, I will be truly blessed. Terrible is death, illness, house fires and the like. This is an inconvenience. Given time, I'm sure the bank will correct the problem" received nearly hidden smiles from the two young entry level ladies catching the heat. The young ladies have won several promotions. I get superb service at that bank. One son's first car loan was approved there. All but $200 of my money was restored in five days. Good luck to the woman in front of me. The loss of the checks was on me for not securing them and my home; not the bank.

People who won't own their own problems anger me. My mistake is my problem. I own it and deal with it. That being said, I am not a willing or complacent victim. Taking action up the chain of responsibility gives those folks catching heat a perfect reason to get stupid policies changed. They don't need to confront their superiors with a "hey, stupid"; they are "dealing" with a citizen/customer complaint. When I unload, I want to unload on the s.o.b. responsible, not the insulating underlings. When I can't get it done, I call my little sister. Trust me, you don't want to deal with her.

In sales, the rule is 80% of sales are made by 20% of salespeople. Is this the case in other area? 80% of problems are solved by 20% of the people who care? For sure, I want to be among the 20%.