Back story. I’ve spent most of my adult life working on a commission or fee per job basis.
The computer monitor started acting up. After installing a spare, took the old one to Best Buy, as they offer electronics recycling.
I submit, someone entering a store to drop off something for recycling might, just might, be in the market for a replacement. When that person then wanders over to the monitor displays that would be a very large clue that a motivated buyer is present.
The three “associates” one aisle over must have thought their conversation was too important to interrupt for a mere customer. Likewise, the manager type at the front desk, who saw me walk in and directed me to the recycle section, didn’t seem to notice.
I refuse to reward piss poor behavior even if I’m inconvenienced. I left.
Over the years, I’ve patronized Best Buy. They seem to have a decent selection and reasonable prices. I’ll probably patronize them in the future.
Regarding the three salespeople and the manager, if they worked at any car lot I managed, they would be looking for a job. While not always apparent on a balance sheet, the largest single expense a retailer has is getting someone to walk into their establishment.
Final rant. When you put salespeople on a shitty hourly wage, you get shitty salespeople. No amount of "motivators" will make them anything but shitty.
Don Chalmers, Renton WA, 1986, speaking to sixty+ throat ripping commissioned salespeople, "No company has ever gotten in trouble paying salespeople HIGH commissions". Truer words have seldom been spoken.
