Friday, January 13, 2017

Sometimes It Works

So sorry, fraudsters. My information at all three credit reporting agencies has been frozen for years. I don’t use credit nor do I need credit. Prepared Visa takes care of my modest needs and limits my exposure to loss.

Recently needed to unfreeze one agency to open an account with Century Link. In my neighborhood we have two choices for internet. The other, Xfinity, has once again jacked up my rate, so bye bye.

No problem, go online and unlock the account. NO! Make the call to the call center, use the ear phone jack on my cell phone so I can hear, and maybe understand the call center staff (I am only fluent in Rocky Mountain dialect Engrish) and learn the Fraud Department has locked my account due to fraudulent activity!

Spent another hour gathering the necessary information to send them via snail mail to remove the freeze. Now we wait.

Already I can hear the snorts of those of you that have dealt with real fraud, a gift that keeps giving. My condolences.


My reasons for freezing my information was prompted by the many car business customers we encountered whose personal finances were compromised by fraud. Yes, having to unfreeze the information is a PITA. I have to believe that is nothing compared to dealing with personal fraud. YMMV

6 comments:

  1. I have dealt with it, but have been lucky in that I caught it, reported it and got the charges removed with one phone call, though I did have to go through the hassle of changing all the bill to the new card number. Good luck with the www changeover. You might have to loosen you fist and let go of some cash. Or pirate of your neighbors account... just saying...

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    1. All my neighbors WiFi are security coded, blast. Xfinity just jumped my monthly to just under $100. CL is around $30. I turn on the TV two or three times a year. To get Xfinity internet I have to take the TV - it is bundled.

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  2. You're right, it truly sucks!!!

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    Replies
    1. Seem to recall you have personal experience.

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  3. You are right. Pain for fraud. Pain to unfreeze. I would rather have the pain of unfreezing by far.

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